Terms and Conditions

At Timber Lodge 365, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We collect information that you provide directly to us when you request a quote, place an order, or contact us. This may include your name, email address, phone number, and delivery address.

2. How We Use Your Information

We use your information to process orders, arrange deliveries and installations, and communicate with you about your project. We may also use your contact details to send updates or promotional offers, which you can opt out of at any time.

3. Sharing of Information

We do not sell your personal information. We only share your data with trusted third parties necessary to complete your order, such as delivery couriers or professional installation teams.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored securely and is only accessible by authorized personnel.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect some website features.

6. Your Rights

You have the right to access, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us through our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.